Claims triage tuned to your operating rules.
Classify intake, enrich the file, recommend routing, and surface the coverage and severity signals adjusters need first.
Industries / P&C insurance
AI for carriers that need faster claims without weaker judgment.
From FNOL to SIU referral, carriers need speed, evidence, and adjuster confidence in the same workflow. We build AI around the decisions your teams already own.
What changes
Outcomes customers can measure.
We anchor every engagement to the metrics operating leaders can defend: faster resolution, sharper prioritization, cleaner evidence, and decisions people can trust.
40%
Faster claims movement
Route claims, summarize evidence, flag missing details, and help adjusters move files without losing context.
25%+
More suspicious claims surfaced
Patterns across claimant history, provider activity, loss details, and policy context surface earlier for SIU review.
Zero
Authority taken from adjusters
AI supports triage, documentation, and recommendations while human ownership stays clear on every claim decision.
Where AI fits
The useful surface is the workflow under pressure.
Industry expertise matters because the same model behaves differently inside claims, compliance, store operations, and plant maintenance. We design around the data, policy, exception paths, and review culture that already shape the work.
- Data
- Policy
- Exceptions
- Review
Use cases
Where AI can create leverage inside carrier operations.
Each use case is scoped around the owner of the work, the systems they rely on, the decisions they make, and the audit trail the business needs afterward.
Fraud detection that gives SIU a head start.
Flag suspicious patterns across personal, commercial, and specialty lines with the evidence chain needed for investigation.
Underwriting support with a clear rationale.
Surface external data, apply guidelines, highlight exceptions, and explain why a risk deserves attention.
FNOL that captures the details that matter.
Guide intake, identify missing evidence, route the claim correctly, and keep policyholders informed from the first touch.
Next step
Bring us the claim workflow slowing the operation down.
We will map the decision path, the data required, and the human-review points, then show where an accelerator or custom build fits.
Get StartedUseful where claim decisions need speed and defensible evidence.
Carrier workflows benefit most when the work is high-volume, evidence-heavy, and too important to hand to an opaque model.
- FNOL intake that needs complete capture from the first touch
- Claim routing where severity, coverage, and complexity matter
- SIU referral workflows that need stronger signal before review
- Reserve recommendations that require context and traceability
- Underwriting reviews with exceptions that cannot be missed
- Policyholder service workflows where status and next action need clarity
Accelerator starting points
Accelerator paths for claims and leakage workflows.
Luma and Veyra cover claims intake, triage, investigation, and leakage-review patterns from the same governed foundation.
Show us the carrier workflow. We will show you the production path.
We will help you separate high-value AI from tooling that adds one more screen to an already busy claims desk.
Get Started